Why Your Health Insurer Doesn't Care About Your Big Bills

Why Your Health Insurer Doesn't Care About Your Big Bills
AP Photo/Bill Sikes, File

Michael Frank ran his finger down his medical bill, studying the charges and pausing in disbelief. The numbers didn't make sense.

His recovery from a partial hip replacement had been difficult. He'd iced and elevated his leg for weeks. He'd pushed his 49-year-old body, limping and wincing, through more than a dozen physical therapy sessions. 



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