Where Do You Go When You Suddenly Need Health Care?

Navigating the web of care options and weighing the trade offs of these choices about if, when, and where to seek care is complicated. With little price transparency and sparse guidance from the health system, patients facing a health crisis are often left doing their best to make informed decisions.

In a recent New England Journal of Medicine article, we tackled the failings of our health system's responsiveness in addressing the unexpected health care needs of patients and families. Inefficiency, fragmentation, redundancy, and often long waits currently plague acute care.