Many Medicare plans undertook similar initiatives to improve their 2016 ratings, leading more to qualify for bonuses than ever before, according to the latest ratings released in October. Actions included offering members more preventive care, helping them better manage chronic conditions and handling complaints and appeals in more consumer-friendly ways. For Medicare beneficiaries, the development is good news. “More plans are providing better care,” said Stacy Sanders, federal policy director at the Medicare Rights Center, an advocacy group. “To us, the incentives created from the bonus system are leading to quality improvement.”
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