It’s tempting to assume the biggest challenges to any major conversion come in the beginning, and that performance improves over time. But in the case of ICD-10, the process may be reversed as the initial leeway granted by CMS and private payers gives way to more stringent coding requirements. That’s when the holes in a provider’s ICD-10 performance will begin to show, and those holes could lead to a level of claims delays and denials not yet seen in the first months after the transition.
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