This is the problem I encounter working with millennials in my practice as a psychologist in San Francisco. Selling face-to-face talk therapy to them is like trying to convince them to listen to the Beatles when Beyoncé is en-vogue. They live their lives by relying on apps, such as Google Maps, where each step towards a goal is magically dictated to them. While fast, convenient, and inexpensive, the technology can end up eroding a person's own self-confidence in problem solving, causing anxiety to spike when they face the unknown.
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