Teaching Consumers How to Use Insurance

Numerous articles have highlighted progress made by the Affordable Care Act (ACA), especially regarding access to health insurance for those who were either previously uninsured or underinsured. But as we enter the third Marketplace open enrollment period, we are faced with evidence that consumers do not understand health insurance, "only about half of those surveyed could correctly figure out what they would need to pay in out-of-pocket cost for a hospital stay when given the deductible and the co-pay," and the uninsured survey participants had the most difficulty with health insurance literacy.

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